Support

How can we help?

Something not working, a question about a purchase, or an idea for the game? We read every email.

Email us

It’s the quickest way to reach us — no ticket numbers, no forms.

We usually reply within two working days, in English, Spanish or Catalan.

Most questions are already covered here.

Matches, arenas, your account, ads and purchases.

The rules of a match, the arenas, points and levels.

How to delete your account and its data, in the app or here on the web.

The more of this you send, the faster we can help.

Your username or friend code — you’ll find both in the Profile tab.
Your iPhone model, its iOS version and the app version (Profile → Settings).
What you were doing and what happened instead — for a match, roughly when it was played.
For a purchase, the date and the receipt from Apple (without any card details).

Never send us your password or a code we emailed you — we will never ask for them.